Your last email advised that I should update my credit card info
![](https://secure.gravatar.com/avatar/3a355a1ac976a2e0b4621eb684f83edb?s=52&d=https%3A%2F%2Fimages.greenbuildingadvisor.com%2Fapp%2Favatars%2F200x200%2Fm.png&r=g)
Your last email advised that I should update my credit card info before 12/13/2013. But I am already being denied access to any GBA articles. I must ask myself if renewal makes sense.
I don’t see any other location on your site to ask this question
GBA Detail Library
A collection of one thousand construction details organized by climate and house part
![](https://www.greenbuildingadvisor.com/app/themes/greenbuildingadvisor/dist/img/modules/detail-library/thumb1.png)
![](https://www.greenbuildingadvisor.com/app/themes/greenbuildingadvisor/dist/img/modules/detail-library/thumb2.png)
Replies
Mark,
On behalf of GBA, I'd like to apologize for our site access problems. If you choose not to renew your subscription, I understand the decision.
I have recently reset the "permissions" in hopes that the maneuver (at least temporarily) fixes our site access problems. I urge you to try to access our site again, and to contact customer service department on Monday morning.
I wish I could offer better service, and I'm sorry.