Your last email advised that I should update my credit card info
Your last email advised that I should update my credit card info before 12/13/2013. But I am already being denied access to any GBA articles. I must ask myself if renewal makes sense.
I don’t see any other location on your site to ask this question
GBA Detail Library
A collection of one thousand construction details organized by climate and house part
Replies
Mark,
On behalf of GBA, I'd like to apologize for our site access problems. If you choose not to renew your subscription, I understand the decision.
I have recently reset the "permissions" in hopes that the maneuver (at least temporarily) fixes our site access problems. I urge you to try to access our site again, and to contact customer service department on Monday morning.
I wish I could offer better service, and I'm sorry.