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Community and Q&A

Where Can I Purchase Cardinal Glass IGUs?

niffoc | Posted in Project Management on

Not having any success locating a Cardinal Glass retailer that will provide IGUs.  Any advice will be appreciated.  When I call Cardinal directly, the Cardinal operator forwards me to voicemail.  After leaving messages, no calls are returned.  Have called many of the local glass providers in Jacksonville, FL.  They say only very large companies like Pella and Andersen have Cardinal accounts.  Don’t want to replace my windows – just 2 IGUs.  Local glass providers make their own IGUs but obviously the quality and reliability of local IGUs cannot match that of Cardinal. How can I get Cardinal IGUs?  Thanks!

IGU specs:

46-3/16″ X 39-7/8″ 
1/2″ OA: 1/8″ clear tempered,  1/4″ spacer,  1/8″ clear tempered

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Replies

  1. Robert Opaluch | | #1

    Cardinal does not sell to the public. Maybe the agreements they have with their customers prevents those window manufacturers from reselling Cardinal IGUs to others?

    It seems like the only way to get their IGUs is your approach. Maybe try ordering a Cardinal IGU through some other window companies? Or try a different major manufacturer of IGUs?

    Please post your success at getting a Cardinal IGU, or alternative IGU manufacturer later, thanks.

  2. gordy_b | | #2

    To anyone reading this post looking to have Cardinal make their IGUs...

    My window contractor said he had a relationship with Cardinal and Cardinal itself would make my IGUs. When the IGUs and the paperwork arrived I noticed the name of a company that was neither my window contractor nor Cardinal. I looked them up online and they were a local IGU maker who uses Cardinal glass. I confronted him about this and he said something about it would have taken Cardinal too long to make them so he had the local company do it.

    The bad news is spacer sealant oozed around the spacer unevenly in a few IGUs and this is obvious at night when lit from the inside. I doubt this would have occurred with Cardinal's precision manufacturing. The good news is the glass is definitely Cardinal glass and the IGUs supposedly have the Cardinal warranty (can't see how that could be but...).

    Take Home Point - just because someone says you'll get Cardinal IGUs, don't believe them until you have further proof.

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