What information do you collect about me?

We collect personal information when you order products, register for our discussion forums, or enter a contest or sweepstakes. We also collect information about the recipients of your gifts. Gathering this information allows us to fulfill your orders and improve your experience at the Taunton Press, Inc Web sites. All personal information is handled with the utmost discretion.

We collect personal information in the following areas:

Order Processing:

When you place an order with us, we collect personally identifiable information such as your name, street address, email address, and credit card information. (We may also collect your phone number and fax number if supplied.) This information helps us to contact you with any questions about your order and to fulfill your order accurately. We also use this information to let you know about related products that may be of interest to you.

Registering:

When you register, we collect the same information as outlined above in “order processing.”

Registering provides you with the opportunity to receive notification of items that we believe you will be interested in.

• Gifts:

When you give a gift, we collect personally identifiable information about you and your gift recipient. This information includes name, street address, email address, and credit card information (also phone number and fax number if supplied). Gathering this information helps us to fulfill your gift order properly.

• Contest/Sweepstakes Entry:

When you enter a contest or sweepstakes, we may ask for your name, address, phone number, and email address. We use this information to contact you in case you win and to let you know about our products and services. We may also ask you to answer some questions relating to the promotion. Your answers to the questions in no way influence your odds of winning. This information may also be shared with the event’s sponsor(s).

What other kinds of information do you collect?

Besides the personal information outlined in the previous section, we also collect certain information from our sites on an aggregate level.

We conduct surveys and other polls to learn the interests and opinions of our visitors in order to improve our Web site’s performance and communication.

We may collect, on an aggregate level, information such as your service provider, your browser type, your operating system, and information about your visits to our Web site. By obtaining this information, we can better ensure that all the features we provide are tested thoroughly and operate effectively.

Finally, we may track responses to our promotions and communications in order to serve you better.

If I give a gift, what information do you collect?

When you place a gift order with us, we collect personally identifiable information about you and your gift recipient. We collect your name, address, phone number, fax number, email address, and credit card information. We also collect your gift recipient’s address. This information helps us to contact you with any questions about your order and to fulfill your gift order accurately. We also may mail you and your recipient promotional offers that may be of interest to you.

If I enter a contest or sweepstakes, what information do you collect?

When you enter a contest or sweepstakes, we may ask for your name, address, phone number, and email address. We use this information to contact you in case you win and to let you know about our products and services. We may also ask you to answer some questions relating to the promotion. Your answers to the questions in no way influence your odds of winning. This information may also be shared with the event’s sponsor(s).

What do you do with all this information?

If you visit our site, the information is aggregated with other visit information to measure the effectiveness of our Web site.

If you place an order on our site, we use the collected data to fulfill your order properly or to contact you with a question regarding your order. When you register for our discussion forums, we collect information so that we can notify you of any changes to the forum or your account. If you enter a contest or sweepstakes, we want to be able to contact you if you are a winner.

We do our best to maintain the accuracy of the personal information you supply to us; we provide tools that allow you to review and update your personal information.

The goal of the Taunton Press, Inc Web site is to bring to you features and products that you appreciate. We analyze the data from our site and surveys to ensure that this goal is being accomplished.

With whom do you share my information?

We do not sell the list of Taunton Press, Inc customer/member email addresses to any other companies. We may share this information with contest and sweepstakes sponsors, however.

We may need to access your information in order to fulfill your order or to notify you via email or through the mail of other Taunton Press, Inc products that you may be interested in. If you prefer not to receive these notifications, please call customer service at 866-325-2558 Monday – Friday 9:00 AM to 5:00 PM Eastern Time. 

From time to time, we may make the list of Taunton Press, Inc customer names and postal addresses available to outside companies whose products or services we feel might be of some interest to you. If you do not wish to be on this mailing list, please speak to a customer service representative at 866-325-2558 Monday – Friday 9:00 AM to 5:00 PM Eastern Time.




How can I update or correct my account information?

To change your address, please speak to a customer service representative at 866-325-2558 Monday – Friday 9:00 AM to 5:00 PM Eastern Time.

To update your billing information please speak to a customer service representative at 866-325-2558 Monday – Friday 9:00 AM to 5:00 PM Eastern Time.